Your Dream Journey Awaits

×

Terms of Service

1. Service Agreement

Expert Roamer Travel Services ("Company") provides professional travel planning and consulting services. By using our services, you agree to these terms.

2. Service Description

We offer custom itinerary planning, group travel coordination, luxury travel experiences, business travel management, destination wedding planning, and travel insurance support.

3. Booking and Payment

All travel bookings require confirmation and payment according to our payment schedule. Prices are subject to change until final confirmation.

4. Cancellation Policy

Cancellation terms vary by service and supplier. Detailed cancellation policies will be provided with each booking confirmation.

5. Liability Limitations

While we strive for excellence, travel involves inherent risks. Our liability is limited to the service fees paid. We recommend travel insurance for comprehensive protection.

6. Intellectual Property

All itineraries, recommendations, and materials provided are proprietary and for your personal use only.

7. Governing Law

These terms are governed by the laws of California, United States.

Last updated: December 2024

×

Privacy Policy

Information We Collect

We collect personal information you provide (name, contact details, travel preferences) and automatically collected data (website usage, cookies).

How We Use Information

• Planning and booking your travel arrangements
• Communicating about your trips and services
• Improving our services and website experience
• Sending promotional materials (with consent)
• Compliance with legal obligations

Information Sharing

We share information only with travel suppliers, emergency contacts (when necessary), and legal authorities (when required by law). We never sell your personal data.

Data Security

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your information.

Your Rights

You have the right to access, correct, delete, or limit use of your personal information. Contact us to exercise these rights.

Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations.

Contact

For privacy questions, contact us at [email protected]

Last updated: December 2024

×

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device to enhance website functionality and user experience.

Types of Cookies We Use

Essential Cookies

Required for website functionality including security, navigation, and form submissions.

Analytics Cookies

Help us understand website usage and improve user experience.

Marketing Cookies

Used to display relevant travel offers and track campaign effectiveness.

Preference Cookies

Remember your settings and personalize your experience.

Cookie Management

You can control cookies through your browser settings or our consent banner. Disabling certain cookies may limit website functionality.

Third-Party Cookies

We may use trusted third-party services that place their own cookies for analytics and marketing purposes.

Updates

This cookie policy may be updated periodically. Changes will be posted on this page.

Last updated: December 2024

×

GDPR Rights & Compliance

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of Access

You can request copies of your personal data we hold.

Right to Rectification

You can request correction of inaccurate or incomplete data.

Right to Erasure

You can request deletion of your personal data under certain conditions.

Right to Restrict Processing

You can request limitation of how we process your data.

Right to Data Portability

You can request transfer of your data to another organization.

Right to Object

You can object to processing of your data for marketing purposes.

Legal Basis for Processing

We process your data based on:

• Contractual necessity for travel services
• Legitimate business interests
• Your explicit consent
• Legal compliance requirements

Data Protection Officer

Contact our DPO at [email protected] for GDPR-related inquiries.

Supervisory Authority

You have the right to file a complaint with your local data protection authority if you believe your rights have been violated.

Last updated: December 2024

×

DMCA Policy

Copyright Protection

Expert Roamer respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Reporting Copyright Infringement

If you believe content on our website infringes your copyright, please provide:

• Your contact information
• Description of copyrighted work
• Location of allegedly infringing material
• Statement of good faith belief
• Statement of accuracy under penalty of perjury
• Your physical or electronic signature

DMCA Agent

Send DMCA notices to:

Expert Roamer Travel Services
DMCA Agent
456 Travel Plaza, Suite 200
San Francisco, CA 94102
Email: [email protected]

Counter-Notification

If you believe content was removed in error, you may file a counter-notification following DMCA procedures.

Repeat Offenders

We maintain a policy of terminating relationships with repeat copyright infringers when appropriate.

No Legal Advice

This policy provides general information and does not constitute legal advice.

Last updated: December 2024